Identity Verification

Verify your identity to receive payouts

Verify your identity before you add a payout account. Every payout is sent to a holder name derived from your verified identity — getting that name exactly right is how we make sure your funds arrive.

This page covers individual identity verification, used when you pay out to a personal bank account or Alipay. If you pay out to a company account, see Paying out to a company account below.

Identity verification is required before you can add a payout account and request payouts.

What you’ll provide

Field	Format	Notes
First name	Latin characters, 1–64 chars	Romanized given name
Last name	Latin characters, 1–80 chars	Romanized family name
Legal full name	Local script (e.g. 张三), 1–128 chars	The most important field. Must match your ID exactly — this becomes the holder name on every payout
Nationality	ISO 3166-1 alpha-2 (e.g. CN)	Country of citizenship
ID type	National ID or Passport	National ID for mainland China, passport for others
ID number	18 digits (National ID) or 7–13 alphanumeric (Passport)	Must match the ID type

Legal full name is the field people most often get wrong. Compare it to your ID character-by-character — including spaces and punctuation — before you save.

When you can edit your identity

Whether the core fields are editable depends on your payout history:

• No payout activity yet — legal name, ID number, nationality, and ID type can all be edited freely. Previously empty fields can also be filled in any time.
• A payout is in progress, or you have one or more successful payouts on record — the core fields are locked from self-edit. Contact support if you legitimately need to update one (for example, a legal name change with supporting documentation).

Sensitive fields (ID number, bank account number, Alipay account) are stored encrypted. The dashboard only shows the last few characters.

Paying out to a company account

If you’ll receive payouts on a company bank account instead of a personal one, the identity used for the holder-name match is your company, not you as an individual. The fields you provide are different — they describe your legal entity rather than your personal ID.

Coming soon. Company-entity identity verification is being finalized. Until it’s released, all payouts use the individual identity on your account. Watch this page for updates.

Where to find it

The identity form lives on the Profile page. Open it from the user menu (top-right avatar) → Profile.