Reactivate Subscription

Reactivate a subscription that is canceling at the end of the current period

Reactivate a subscription that is currently in canceling state. The pending end-of-period cancellation is removed and the subscription continues to renew as scheduled.

POST /v1/actions/subscription-order/reactivate-order

Authentication: Session Token — see Customer Endpoints (customer or customer role)

Reactivation Behavior

Current Status	Action	Result Status
canceling	Remove pending end-of-period cancellation (via PSP)	active
canceled	Not allowed — already fully canceled	—
pending / active / past_due / expired	Not allowed — only canceling is reactivatable	—

• Only subscriptions in canceling (cancellation scheduled at period end) can be reactivated.
• Fully canceled (canceled) subscriptions cannot be reactivated — start a new subscription instead.
• No additional charge — the current billing period continues, and renewal resumes at its original schedule.

Request Body

Field	Type	Required	Description
orderId	string	Yes	Subscription order ID (Short ID format ORD_xxx)

Example Request

TypeScript (SDK)

import { WaffoPancake } from "@waffo/pancake-ts";

const client = new WaffoPancake({
  sessionToken: window.WAFFO_SESSION_TOKEN, // injected by the merchant's portal
  environment: "prod",
});

const result = await client.orders.reactivateSubscription({
  orderId: "ORD_2aUyqjCzEIiEcYMKj7TZtw",
});

console.log(result.orderId); // "ORD_2aUyqjCzEIiEcYMKj7TZtw"
console.log(result.status);  // "active"

Success Response (200)

{
  "data": {
    "orderId": "ORD_2aUyqjCzEIiEcYMKj7TZtw",
    "status": "active"
  }
}

Response Fields

Field	Type	Description
orderId	string	Order ID (Short ID)
status	string	New order status (active)

Errors

Retry policy: Never retry 4xx — fix the request and resubmit. Retry 5xx with exponential backoff (start 5s, max 3 attempts).

Status	errors[0].message	What it means	Recommended handling
400	Missing required field: orderId	orderId was not provided in the body	Fix the request body, then resubmit
400	Expected format: ORD_xxx, got "..."	orderId Short ID could not be decoded	Fix the orderId format, then resubmit
400	Only canceling subscriptions can be reactivated	Order status is not canceling (e.g. canceled, active, expired)	The subscription is not reactivatable
401	Authentication failed	Session token invalid, expired, or malformed	Re-mint the session token via Issue Session Token
403	Order does not belong to user	Ownership check failed	Verify the caller owns the order
404	Order not found	Order does not exist	Verify the order ID
500	Internal server error	Unexpected server-side failure	Retry with exponential backoff (start 5s, max 3 attempts)